Refund and Returns Policy

Order Refunds

Our refund and returns policy lasts 30 days from receiving your order. After 30 days we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

DVD & CD items that have been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Your refund will be processed, and a credit will automatically be applied to your original method of payment.

Late or Missing Refunds

If you haven’t received a refund yet, please note it can take up to 5 working days for refunds to be processed by your bank.

If you still have not received your refund, please contact us.

Exchanges

We only replace items if they are defective or damaged.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item unless the item is damaged through no fault of your own.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.